Privacy Policy
Last updated: October 29, 2026
Who We Are
El Fortin Restaurant is a family-owned restaurant serving traditional Oaxacan cuisine at two locations in Southern California: Fullerton and Stanton.
Our website address is:
https://restaurantelfortin.com
This Privacy Policy explains what information may be collected when you visit our website, how that information may be used, and the choices you may have regarding your information.
Information We Collect
El Fortin Restaurant may collect information that you voluntarily provide to us and certain information automatically when you use our website.
Information You Provide
When you join our E-Club, we collect your email address, which is required for enrollment. You may also choose to provide your name, which is optional, and your birth month and day for birthday-related offers.
We may also collect your marketing preferences and subscription status.
If you contact us by email or through a website contact feature, we may collect your contact information, message, and any other information you choose to provide.
We use this information to respond to inquiries, manage E-Club memberships, and send restaurant news, promotions, and birthday offers to subscribers.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, and analytics services. This may include your IP address, browser and device type, operating system, pages visited, referring website, approximate geographic location, and the date and time of your visit.
This information may be used to operate and secure the website, understand visitor activity, identify technical problems, and improve our services.
Google Analytics and Cookies
RestaurantElFortin.com uses Google Analytics to help us understand how visitors find and use our website.
Google Analytics may collect information about pages visited, website interactions, referring websites, general geographic information, and the browser or device used to access the site.
Google Analytics may use cookies or similar technologies to collect and process information about website activity.
Google may process information collected through Google Analytics in accordance with its own privacy policies and terms. You can learn more at:
https://policies.google.com/technologies/partner-sites
Our website may also use cookies or similar technologies necessary for its operation, security, and functionality.
Visitors may be able to limit or block cookies through their browser settings. Where required by applicable law, additional choices regarding non-essential cookies or analytics technologies may be provided.
E-Club and Email Communications
El Fortin Restaurant offers an optional E-Club through which subscribers may receive restaurant announcements, promotional offers, special-event information, and birthday-related communications.
We use Constant Contact, a third-party email marketing service, to help manage E-Club subscriptions and deliver email communications.
An email address is required to subscribe. Providing a name is optional. Birthday month and day information may be collected for birthday-related promotions.
Information submitted through our E-Club registration may be transmitted to and processed by Constant Contact for these purposes.
Subscribers may unsubscribe from marketing emails using the unsubscribe link included in those messages.
Constant Contact may process subscriber information according to its applicable privacy policies and terms.
Online Ordering and Third-Party Delivery Services
El Fortin Restaurant provides online ordering links through ChowNow, our preferred website ordering service.
When you select an online ordering option on our website, you may be directed to ChowNow’s ordering platform. Information you provide during the ordering process, including contact information, order details, and payment information, may be collected and processed by ChowNow according to its privacy practices.
You can review ChowNow’s Privacy Policy at:
https://get.chownow.com/legal/privacy-policy
El Fortin Restaurant may also be available through independent third-party ordering and delivery platforms, including Grubhub and other services accessible through mobile applications, search engines, or external websites.
These platforms operate independently of our website and may collect and process customer information under their own privacy policies. El Fortin Restaurant does not control their websites, applications, or data-collection practices.
When orders are placed through these services, El Fortin Restaurant may receive information reasonably necessary to prepare, fulfill, or address questions about those orders.
External Links and Third-Party Websites
Our website may contain links to third-party websites and services, including online ordering platforms, social media websites, and other restaurant-related resources.
When you follow these links, you may leave our website.
We do not control the privacy practices, content, security, or data-collection practices of third-party websites.
We encourage you to review their privacy policies before providing personal information.
Embedded Content from Other Websites
Our website may include embedded content from third-party services, such as maps, videos, images, or other media.
Embedded content may behave as though you visited the third-party website directly.
Those services may collect information, use cookies or similar technologies, and monitor interactions with their content according to their own privacy policies.
How We Use and Share Information
We may use information collected through RestaurantElFortin.com to:
- Operate, maintain, secure, and improve our website.
- Respond to customer questions and inquiries.
- Manage E-Club subscriptions and deliver requested communications.
- Send promotional and birthday-related emails to subscribers.
- Help facilitate restaurant orders and customer service.
- Understand website traffic and visitor activity.
- Identify technical problems, spam, fraud, or misuse.
- Comply with applicable legal obligations.
We may share or allow access to information when reasonably necessary for service providers that support our website and restaurant operations, including hosting, analytics, email marketing, and online ordering services.
These providers may process information according to their own terms and privacy practices. Information may be processed or stored outside the country in which a visitor is located, subject to applicable legal requirements.
We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or security of El Fortin Restaurant, our customers, or others.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including managing subscriptions, responding to inquiries, supporting restaurant operations, and meeting applicable legal or administrative requirements.
E-Club subscriber information may be retained while a subscription remains active. Certain information may be retained after unsubscribing when necessary to honor unsubscribe requests or meet legal obligations.
Information collected by third-party services may be retained according to their settings, policies, and retention practices.
Your Privacy Choices and Rights
Depending on where you live and which privacy laws apply, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of information we maintain about you.
You may unsubscribe from E-Club marketing emails at any time using the unsubscribe link included in those emails.
You may also contact us to ask questions about personal information you have provided or request changes to your E-Club information.
Depending on your browser, device, and location, you may be able to limit or block cookies through browser settings or available website privacy controls.
Requests may be subject to reasonable verification and information we are required or permitted to retain under applicable law.
Data Security
We take reasonable administrative and technical measures intended to protect information associated with our website from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is intended for a general audience and is not directed specifically to children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been provided, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, restaurant services, third-party providers, or applicable privacy requirements.
When changes are made, we will update the “Last updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or would like to inquire about personal information associated with our website, please contact:
El Fortin Restaurant
Email: hello@restaurantelfortin.com
Fullerton Location
700 E Commonwealth Ave
Fullerton, CA 92831
Phone: (714) 773-4290
Stanton Location
10444 Dale Ave
Stanton, CA 90680
Phone: (714) 252-9120